Charged Twice

[Pbalsufc]

Hello

Like many others I have been charged via my credit card twice for a one off product I bought through BT. I have spoken to 5 different customer call centre advisors with no luck.! I have tried the BT sports box office number only to be put to answer machine. can you please help? thanks  

[RobbieMac]

Hi @Pbalsufc 

Welcome to the BT Community and thanks for your post!

I'm sorry that you've been charged twice.  I understand it has been a couple of days since you posted this.  If you're still having problems post back as we can help from here if needs be.

Cheers,

Robbie