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Pbalsufc
Beginner
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Message 1 of 2

Charged Twice

Hello

Like many others I have been charged via my credit card twice for a one off product I bought through BT. I have spoken to 5 different customer call centre advisors with no luck.! I have tried the BT sports box office number only to be put to answer machine. can you please help? thanks  

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RobbieMac
Moderator
Moderator
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Message 2 of 2

Re: Charged Twice

Hi @Pbalsufc 

Welcome to the BT Community and thanks for your post!

I'm sorry that you've been charged twice.  I understand it has been a couple of days since you posted this.  If you're still having problems post back as we can help from here if needs be.

Cheers,

Robbie

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