I'm really sorry about the delay getting back to you all regarding this issue. This is a known problem affecting a small number of customers and our app team are working on a fix. As soon as we have any further information we will post back here and I would like to apologise for any inconvenience caused to your BT Sport viewing in the meantime.
Well tonight (Friday ) casting using Chromecast working on both Android phone and IOS (IPad). Bt Sport apps. Yesterday the Android phone casting was failing (did not try iOS app yesterday).
Interesting ... Casting on IPad watched football thru to half time and no issue with the half time advert breaks. Switching to casting the MotoGP on phone (android) yes had the cast fail on 2 consecutive advert breaks. Switching back to IPad and casting the MotoGP I then experience casting dropping during the next advert break. The Motogp was followed by a UFC program . that cast successfully through the next advert break.
Any updates on this issue??
The last word was that the app team were working on it, so if it's still happening the answer will be that they haven't cured it yet. I'm asking the moderators if they think it's time for a reminder but wouldn't expect anything concrete before Monday at the earliest.
I think that this must be a device specific problem. I have never had any problems on any of the devices I have tried to use.
I'm getting this chased up for you. It's unlikely that I'll get my answer today but I'll update you here as soon as I do during the week, hopefully tomorrow.
Just been watching the tennis and not had any problems with the stream dropping every ad break. The BT Sport Android app was updated today, so it looks like they've fixed the problem. Hopefully anyway.