About every minute BT Sport, when casting from any device to my Chromecast, will buffer. The buffer is about a second long and it brings up the BT Sport black bar up alongside it at the bottom.
This seems to happen on Champions League nights more than any other time. I've tried resetting the router/modem, disconnecting the Chromecast, recasting, but nothing at all works.
Internet speed is fast fibre. Nothing else buffers, including BT Sport when NOT casting to Chromecast
Does this happen to anybody else? What is the solution?
I've been casting the main matches to Chromecast Ultra for 4K/HDR and not had any issues.
Folks, I think I may have found the problem - and indeed solution.
Go to your Chromecast settings (under the Google Home app) and select the option to 'Stream at 50HZ'. It's hidden in advanced settings but this seems to be the problem as sports are often broadcast at 60HZ on the app, creating this constant 'buffer'/lag, which is what the one second pauses are for.
After switching to 50HZ I was only getting the buffer every half an hour, at most, still for a second. Occasionally there was actually a very brief speed up in picture which did not result in buffering.
It's not a perfect solution, and I'll keep this post updated in the future with whether this is a permanent fix or not, but it's MUCH better.
Unfortunately fears confirmed - it wasn't a fix at all.
Unwatchable again today.
Are any BT support workers even going to attempt helping on this thread or just ignore it?
Trying to watch the Liverpool v Wolves game tonight was very annoying.
Either there was buffering, or the picture was freezing up briefly while the audio continued.
The normal HD channels were fine, but tonight Ultimate was really bad!!
To be fair though, today was the first day it affected me, but it was so frequent and annoying I had to google it!
Getting buffering again this evening on the HDR 4K Ultimate channel via chromecast.
Everything else works absolutely fine. The normal HD channels are fine - I'm getting 50 - 60Mb download on speedtest - I have BT infinity 2.
BT - What have you done???
Sort it out!
To Edit this, the buffering is not as frequent this evening.
well I watched about 40 minutes of the Bt Sport Ultimate Live Northampton v Derby match from midway through the first half via Chromecast Ultra and experienced no buffering other than the initial bufffering whilst the stream was first establioshed.