cancel
Showing results for 
Search instead for 
Did you mean: 
Tymo76
Contributor
552 Views
Message 1 of 4

Constant loging in to app

Go to solution
Is it normal that I have to login to the BT sport's app with my username and password every few hours? It wouldn't be too bad if it remembered my login details and I just had to hit "continue".

I know it's not like a major issue, but just wanted to know if this is normal.
0 Ratings
Reply
3 REPLIES 3
Moderator
Moderator
502 Views
Message 2 of 4

Re: Constant loging in to app

Go to solution

@Tymo76 Thanks for posting and sorry about the delay replying, this was happening to a small number of customers but should have been sorted in the update released yesterday.

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
Tymo76
Contributor
482 Views
Message 3 of 4

Re: Constant loging in to app

Go to solution
Thanks Neil,as you say the update has sorted this out!
0 Ratings
Reply
Moderator
Moderator
458 Views
Message 4 of 4

Re: Constant loging in to app

Go to solution

Thanks for letting us know @Tymo76. Appreciate you taking time to let us know it's sorted.

 

Cheers

 

David

Community ModeratorDaveM
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply