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dblue
Aspiring Contributor
399 Views
Message 1 of 5

Do BT monitor these forums?

Cos their web stream of BT Sport is hopeless, and needs major improvement. It is unwatchable, constantly jerking and freezing. Sky can do it, why can't they? What really worries me is they are saying nothing - do they really think this is acceptable?
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4 REPLIES 4
stanners24350
Beginner
360 Views
Message 2 of 5

Re: Do BT monitor these forums?

I quite agree it is impossible to get through to Tech support and on the very rare occasion that you do get through to india they only tell you to do what you have already tried before you phoned them they obviously don't monitor forums or they would see that there are a lot of frustrated unhappy customers out there who are tied into contracts
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Moderator
Moderator
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Message 3 of 5

Re: Do BT monitor these forums?

Hi guys,

 

Thanks for posting. If you're having problems please give us the specific details i.e. error message etc. Post them in the relevant boards so once we have the answer we can let you know.

 

Cheers

 

David

 

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paultnl
Contributor
327 Views
Message 4 of 5

Re: Do BT monitor these forums?

David,

 

How about getting answers for the multiple issues that are already posted.

dblue
Aspiring Contributor
286 Views
Message 5 of 5

Re: Do BT monitor these forums?

No error messages. In theory the online player is working, but as I said it is constantly jerky and freezing, which makes it unwatchable. I have had friends log in on my computer and broadband and use their Sky player with absolute no lag at all - so if they can do it, why can't BT? And why can't they just be honest and tell us what they're doing to sort it, assuming they are!
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