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ozsat
Recognised Expert
220 Views
Message 31 of 36

Re: Dolby Atmos working currently on BT Ultimate?

Is anything actually in Atmos at present?  The past few Premier League games and the FA Cup Final appeared not to be.


@DarrenDevwrote:
It's currently turned off in the app due to the VC019 error at every ad break. I was testing a fix yesterday, but it's not quite ready yet. We hope to have an update available next week so that we can turn Atmos back on

 

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using Superfast Fibre 2 Unlimited with BT TV Box Pro (UHD/HDR).
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trevdigital
Contributor
189 Views
Message 32 of 36

Re: Dolby Atmos working currently on BT Ultimate?

Bit ironic really that Atmos is broken on BT TV now the real crowds are back
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ozsat
Recognised Expert
164 Views
Message 33 of 36

Re: Dolby Atmos working currently on BT Ultimate?

Tonight's game is now listed with Atmos -

18:30  Live: Brighton v Manchester City    -    Brighton host Manchester City at the Amex Stadium in the Premier League. Brighton have lost all seven of their previous PL meetings with City by an aggregate score of 21-2. [Live] [Widescreen] [4K] [Dolby Atmos] [HDR]

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using Superfast Fibre 2 Unlimited with BT TV Box Pro (UHD/HDR).
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DarrenDev
BT Sport Expert
158 Views
Message 34 of 36

Re: Dolby Atmos working currently on BT Ultimate?

Just to set expectations on this - I'm afraid Android TV and Fire TV will remain with Atmos turned off until the end of the month. Although we received a last minute fix for the Atmos issues, it was deemed too risky to release with so many big matches coming up over the next 2 weeks. We'd much rather guarantee everyone be able to watch the big matches in stereo, than risk no-one being able to watch the matches because something else was broken with the fix.

This is also true for iOS and Apple TV, which have Atmos disabled for a different reason.
MWN1953
Aspiring Contributor
151 Views
Message 35 of 36

Re: Dolby Atmos working currently on BT Ultimate?

Pretty unimpressive of BT I have to say

Cant imagine Sky would end season so poorly from a technical perspective 

If BT had pulled their finger out we would at least have a replacement UHD box by now that was HDR capable and they wouldn’t have to rely on Android fix

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ChrisFD2
Beginner
88 Views
Message 36 of 36

Re: Dolby Atmos working currently on BT Ultimate?

Another user on Apple TV using the app with commentary coming through the rear Sonos channels only when watching the actual game itself only. All ambient sound comes from the Arc. Pre and post match plus half time is absolutely fine (as is every other app I use on the ATV).

I'm an engineer so if there's anything I can do to help with my particular then let me know.

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