cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,731 Views
Message 1 of 61

EPG not correct for ch 465 today

Go to solution

guide on BT Tv Youview EPG and BT TV app does not show the Burnley  Watford game as being broadcast on 465 BT Sport Ultimate HDR  rather just the Welcome to Bt Sport Ultimate at 5:30 to 8:15 pm today.

0 Ratings
Reply
60 REPLIES 60
1,724 Views
Message 2 of 61

Re: EPG not correct for ch 465 today

Go to solution
Again, a last minute change. The schedule had it as only SDR even this morning.
0 Ratings
Reply
1,722 Views
Message 3 of 61

Re: EPG not correct for ch 465 today

Go to solution

This seems to be more that just a late schedule change but actually being somebody forgetting to add HDR!!

We had that a few times at the start of the season.


@DarrenDevwrote:
Again, a last minute change. The schedule had it as only SDR even this morning.

 

---------------------------------------------------------------
Fibre 2 Unlimited using BT Hub 6A with BT TV Box Pro (UHD/HDR).
0 Ratings
Reply
1,711 Views
Message 4 of 61

Re: EPG not correct for ch 465 today

Go to solution

So is there now no current process for managing late changes to the BT TV channel schedules.

 

 

 

0 Ratings
Reply
1,648 Views
Message 5 of 61

Re: EPG not correct for ch 465 today

Go to solution

The rest of the week had HDR added to the listings late - I think somebody had just forget to do it.

---------------------------------------------------------------
Fibre 2 Unlimited using BT Hub 6A with BT TV Box Pro (UHD/HDR).
0 Ratings
Reply
1,629 Views
Message 6 of 61

Re: EPG not correct for ch 465 today

Go to solution

Yes the midweek HDR games have been added to the 465 schedule. Next Saturday lunchtime fixture hasn't yet.

0 Ratings
Reply
1,570 Views
Message 7 of 61

Re: EPG not correct for ch 465 today

Go to solution

@DarrenDev- they have forgetten about HDR again this week

---------------------------------------------------------------
Fibre 2 Unlimited using BT Hub 6A with BT TV Box Pro (UHD/HDR).
0 Ratings
Reply
1,550 Views
Message 8 of 61

Re: EPG not correct for ch 465 today

Go to solution

One wonders how many examples are needed before an improved process is put in place. 

1,517 Views
Message 9 of 61

Re: EPG not correct for ch 465 today

Go to solution

I've chased again for an official explanation of why the flags aren't being set until the last minute, and re-highlighted the fact that it affects the BT TV Pro Box experience significantly. That's all I can do. 

1,505 Views
Message 10 of 61

Re: EPG not correct for ch 465 today

Go to solution

I'll query from my side to scheduling - currently there are no HDR programmes appearing at all for the next two weeks.


@DarrenDevwrote:

I've chased again for an official explanation of why the flags aren't being set until the last minute, and re-highlighted the fact that it affects the BT TV Pro Box experience significantly. That's all I can do. 


 

---------------------------------------------------------------
Fibre 2 Unlimited using BT Hub 6A with BT TV Box Pro (UHD/HDR).
0 Ratings
Reply