Attempting to sign into bt sport apps and not being allowed in on any device.
I am getting error ID006 on my phone, and error CN404 on Xbox.
Tried resetting the devices, my account password, and the internet with no joy.
Good morning. We're currently working on a number of different reasons for the ID006, however the CN404 is of special interest to me as I'm investigating that issue at the moment. I'd really appreciate it if you could get in touch with me ASAP - do not do anything further with your account. I'd like to see it in its current state, as CN404 has proven impossible for us to replicate. I'll send you a private message to reply to.
Is there any fix for this issue yet? I have not heard anything back in a day and the errors persist.