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Markw88
Beginner
413 Views
Message 1 of 4

Error ID006

I'm receiving the error ID006 when trying to log into the app. I've reset the BT ID and password as suggested but same issue. Any suggestions as it seems a few people are experiencing this issue?

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3 REPLIES 3
NeilO
Moderator
Moderator
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Message 2 of 4

Re: Error ID006

Hi @Markw88, welcome to the community and thanks for posting, I'm sorry to see you're getting the ID0006 error. How is your BT Sport service provided, do you get this directly from BT or from EE? 

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Markw88
Beginner
395 Views
Message 3 of 4

Re: Error ID006

Hi, it's direct from BT

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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Error ID006

Hi @Markw88, thanks for confirming that. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to take a look at this for you. We're really busy at the moment so it will take longer than we would like to reply so if this is urgent I'd recommend calling in on 0800 800 150. Thanks

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