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freddie5
Aspiring Expert
295 Views
Message 1 of 5

Error code CC_N10

Casting motogp via the BTSport app this afternoon and every now and then it stops and reports an error code CC_N10.

I have looked up this error code in the BTSport help section and it says not recognised or words to that effect.

Whats this error code mean, anyone help?

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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: Error code CC_N10

Hi @freddie5  sorry you are experiencing this error with the BT Sport App.

Try setting up the App again following How do I uninstall and reinstall the BT Sport App?
Were you able to cast the App before ok and this error has just started or have you just recently set up the service.

Cheers
John

Community ModeratorJohnC
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freddie5
Aspiring Expert
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Message 3 of 5

Re: Error code CC_N10

Been using the app and a chromecast for years, ive just bought a new chromecast v3 and sometimes you can watch without a problem, yesterday i had the stream stop and report  the error code probably 4 times.

I searched online but no mention of the error code i was getting.

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Moderator
Moderator
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Message 4 of 5

Re: Error code CC_N10

Hi @freddie5  thanks for posting back. Like you I been searching to see if can find any reference to this error code even with Chromecast itself.

Do you still have the previous Chromecast device? and if so can you test with it so we can narrow down the cause of this error.

Cheers
John

Community ModeratorJohnC
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freddie5
Aspiring Expert
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Message 5 of 5

Re: Error code CC_N10

If BT cant even recognise their own error codes what chance has anyone else got??

Brilliant.

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