Have recently upgraded my software from Win7 to Win10. All went well and i thought i would check BT player to see if it was still working. It asked me to do an update to the player so i did. I now get an error when the web page opens the player. It momentarilly starts and then produces an error code WP012. I have tried chrome, firefox and edge as the default browser and the same error is produced on all 3. Any ideas as to what this could be. I have searched the forum but the existing threads did not seem to help. Regards Martin
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I have seen this fix on another post but i couldn't find the file. Now knowing that it is a hidden file helped. I deleted the file but now have a different error code, very frustrating, I now get WP025, related to an internet connection, which is fine as far as I know
Thank you for the quick responses, i can live with projector issue, at least it works and I can watch BT TV allbeit on a 90" screen, once again thank you.
Can i suggest using the BT Sport app available in the Windows store. It's limited to the live streams only, but it works.