Hi - I’m trying to cast from BT TV app (not BT Sport) & get error AP928 number of devices exceeded, even thought it shows I have fewer than the 4 allowed. What should I do?
Hi @Fbedin, welcome to the community and thanks for posting if you go into settings and device management on your app can you see how many devices are currently registered? With the BT TV extra app you can have up to four devices registered and watch programmes on two of these devices at the same time. Post back and let me know how you get on with that check?
Thanks Neil -
It’s showing 3 devices registered, the first is the one I’m trying to use and number 2 & 3 were last used on 29/05/2019 & 12/12/2018