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151
Aspiring Expert
97 Views
Message 1 of 3

Fed up changing password

My login details work on My BT and on BT Sport when using a browser but not

on Android App or Microsoft Store app.

Keep getting not recognised etc...  new password etc... fail.

 

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2 REPLIES
gomezz
Recognised Expert
65 Views
Message 2 of 3

Re: Fed up changing password

On what device?
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151
Aspiring Expert
44 Views
Message 3 of 3

Re: Fed up changing password

Hi gomezz

 

Samung phone, Samsung tablet, Acer tablet, Lenovo laptop (Win10 Store app).

Strange thing is it will work on BT Sport if password is newly set

but then the password can't be used on MY BT, and the inverse.

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