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hallsholme
Beginner
265 Views
Message 1 of 3

Free BT Sport app

Hi. I am having a problem setting up the free bt sport on my bt mobile. I have a £22/month plan and I have bt fibre broadband with Now TV. When I try to place an order for the sport app I get to a screen which asks for my Now tv log-in email (which is the same as my bt email address). It then rejects this email address and asks for another. Baffling. Any suggestions appreciated.

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Anonymous
Not applicable
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Message 2 of 3

Re: Free BT Sport app

What domain is your email address on? (your BT login doesn't have to be a BT email address) there is a known problem with Sky and EE email addresses

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-Richie-
Guru
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Message 3 of 3

Re: Free BT Sport app

What is the BTTV package you have ? do you have BT Sports as part of the BTTV subscription, £22/month plan doesn't really help narrow things down.

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