cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
dansam
Newbie
462 Views
Message 1 of 15

HELP.....BT sports on BT Vision

I thought i'd ordered BT Sports along with BT Infinity back in July but i cannot view any of the channels........ Ok i thought i'll order it again but everytime i try to order BT Sport i get:

Sorry...

Due to a technical error, your Vision order cannot be progressed at this time, please try again later

 

I must have tried 50 times over the last 3 days

Has anyone else had the same problem???????????

 

Thanks

0 Ratings
Reply
14 REPLIES 14
Telboy62
Aspiring Expert
458 Views
Message 2 of 15

Re: HELP.....BT sports on BT Vision

Hi, welcome to the forum. Log into MY BT and check MY EXTRAS, that will tell you if you are ready to watch BT Sport.

0 Ratings
Reply
dansam
Newbie
451 Views
Message 3 of 15

Re: HELP.....BT sports on BT Vision

In my extras the BT Sports button did have "Activate" on it so did this 2 days ago now it says "Find our more" but still no access to BT Sports on my TV

I do have access to BT Sports via my PC and tablet!!!

Thanks

0 Ratings
Reply
Telboy62
Aspiring Expert
447 Views
Message 4 of 15

Re: HELP.....BT sports on BT Vision

Afraid it looks like you are not properly set up to watch sports on your tv.

 

What box are you using? BT Vision, freeview, Sky?

0 Ratings
Reply
dansam
Newbie
439 Views
Message 5 of 15

Re: HELP.....BT sports on BT Vision

Its a new BT Vision box. I did have access the BT Sports up till Friday morning, i watched the launch show on Thursday night OK.

0 Ratings
Reply
Telboy62
Aspiring Expert
427 Views
Message 6 of 15

Re: HELP.....BT sports on BT Vision

Press BT vision on your remote, go to Help and settings> settings> entitlement info.

 

Every one could watch on thursday, it was unencrypted.

0 Ratings
Reply
dansam
Newbie
415 Views
Message 7 of 15

Re: HELP.....BT sports on BT Vision

It says: PSB HD, Unlimited Extra

0 Ratings
Reply
Telboy62
Aspiring Expert
411 Views
Message 8 of 15

Re: HELP.....BT sports on BT Vision

Not what you want hear mate, but it looks like your not set up for sports on your tv. I think with infinity the channels are on 507-512. Have a look at that. You could always try a channel scan. It wont do any harm.

 

Its got a bit out of my depth now, but there are others on here who are much better equiped to help than me. Keep watching your thread, the real experts will see your post and help if they can. Good luck.

 

Telboy.

0 Ratings
Reply
dansam
Newbie
407 Views
Message 9 of 15

Re: HELP.....BT sports on BT Vision

Thanks for your help.

In the programme list i have BT sports 1 507, BT sports 2 508 and the same in HD on 510 and 511 but all are black screens

 

 

0 Ratings
Reply
sjbabbey
Contributor
391 Views
Message 10 of 15

Re: HELP.....BT sports on BT Vision

If you've activated BT Sports online for your PC or mobile app I'm afraid you're b*ggered.

 

See this forum topic: http://community.bt.com/t5/BT-Sport/DO-NOT-TO-ACTIVATE-BT-SPORTS-FOR-YOUR-PC-OR-MOBILE-APP-ONLINE/td...

0 Ratings
Reply