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glascoed1
Beginner
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Message 1 of 8

Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers

 
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7 REPLIES 7
RobbieMac
Moderator
Moderator
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Message 2 of 8

Re: Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers

Hi @glascoed1

Welcome to the community and thanks for your post!

Sorry that you're going round in circles trying to add BT Sport to your existing services.  On which platform would you like to watch BT Sport?  (BT TV or Sky digital platform)?

Check this link out and let me know how you get on: How to watch BT Sport

Cheers,

Robbie

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glascoed1
Beginner
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Message 3 of 8

Re: Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers

Just want to watch bt sport online, don't have sky, and don't need bt tv, cheers alwyn
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Zombie
Expert
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Message 4 of 8

Re: Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers

Hi @glascoed1 if you follow @RobbieMac link, it sounds like you want the online and on the go option.

Once you follow the link for about BT sport online, you will see on the next page an option to add it to your existing BT account as you already have BT internet. 

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glascoed1
Beginner
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Message 5 of 8

Re: Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers

Cheers, I have tried that, but it gets to a page to offer a whole new connection, not to alter the one I have. Thanks.
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CJT80
Recognised Expert
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Message 6 of 8

Re: Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers


@glascoed1wrote:
Cheers, I have tried that, but it gets to a page to offer a whole new connection, not to alter the one I have. Thanks.

Are you signed in to MyBT when clicking the links? 

 

Kind Regards
CJT80
Say thanks by clicking the Thumbs Up icon. Have I resolved your issue? Click "Mark As Accepted Solution"
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glascoed1
Beginner
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Message 7 of 8

Re: Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers

Yes
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NeilO
Moderator
Moderator
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Message 8 of 8

Re: Have bt infinity how do I add bt sport, going around in circles and not getting anywhere?cheers

@glascoed1 sorry about the delay getting back to you, did you manage to get this ordered?

As you're an existing customer you can add the BT sport online and app only service by signing in and ordering on this link. 

If that doesn't work please post back and let me know.

Thanks

Neil

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