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RIC9380
Aspiring Contributor
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Message 1 of 4

How do I cancel the BT Sport App online?

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Hi.  I've just noticed on my bill that I'm being charged £5.00 per month for an app that I don't want or use.  I've logged onto my account but cannot for the life of me find a way to cancel the feature - only clear options are to upgrade them.  Can anybody help please?  Thanks.

 

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-Richie-
Expert
3,972 Views
Message 2 of 4

Re: How do I cancel the BT Sport App online?

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You will need to contact the value or loyalty team on 0800 800 150, they are open 8-9pm weekdays.

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RIC9380
Aspiring Contributor
3,970 Views
Message 3 of 4

Re: How do I cancel the BT Sport App online?

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Thanks and I will as soon as I get the chance.  It's just that whenever I do get through to one of the Contact Centres I'm always told that I could have done it online myself!  Cheers.

 

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-Richie-
Expert
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Message 4 of 4

Re: How do I cancel the BT Sport App online?

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You can add and change things online, to cease you have to contact BT.

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