Reckon I have read every post about ID003 error and still am none the wiser,
I have a BT Sport Subscription that I mistakenly thought was through Sky, but turns out I am paying BT directly a rather excessive price directly to an account starting GB. It is my sole BT Product (aside from Plusnet)
So I thought I would down load the APP last week and all would be good. Use MYBT to login, the exact same details I can log in and manage my BT Sport subscription and I get ID003 - we are unable to find an active subscription.
I have had BT Sport 2 years and never thought about downloading the APP and can see on the posts its been a problem for a few.
Is it supposed to work, or am I missing something. I have been on my account and there is nothing I can see which will activate it.
Solved! Go to Solution.
Send me a DM with the BT ID you're using and the GB account number you have. I'll check it in the morning and let you know what's going on.