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bwtw
Beginner
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Message 1 of 5

Issues with signal w/ HD channels on Sky

Hi

 

There seems to be an issue for some people, including myself, with the BT Sport+ESPN HD channels on Sky. The signal can be either non-existent or poor, leading to artifacting/picture distortion.

 

See:

 

http://helpforum.sky.com/t5/Sky-HD-Picture-Sound/Choppy-no-signal-on-w-BT-ESPN-HD-channels/m-p/12437...

http://helpforum.sky.com/t5/Sky-HD-Picture-Sound/Picture-breaking-up-on-BT-Sports-and-ESPN/td-p/1243...

http://helpforum.sky.com/t5/Watching-Sky-Questions/Bt-sport-hd-pixilated/qaq-p/1244022

https://twitter.com/lloydjenks69/status/364665120342806528

https://twitter.com/LJReed8/status/363688628511182848

 

No doubt there are others as well.

 

We have all been told by Sky that it is a BT issue and the fact that it is *only* BT/ESPN HD which are having problems seems to point towards that too. The standard def ones work fine so in theory there might be a broadcasting issue on BT's end w/ the HD channels.

 

I and others have contacted BT who have tried 'refreshing' and other measures but it doesn't seem like any solution has consistently worked.

 

Obviously we are a minority but will BT be looking into this any further at all?

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4 REPLIES 4
Highlighted
Distinguished Expert
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Message 2 of 5

Re: Issues with signal w/ HD channels on Sky

Those problems are usually caused by the broadcaster not paying for sufficient bandwidth, i.e. BT are being a bit cheap.
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Colin_London
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Message 3 of 5

Re: Issues with signal w/ HD channels on Sky

Hmmm - wonder if it's possible for Sky to degrade their hardwares ability to receive certain channels?
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Distinguished Expert
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Message 4 of 5

Re: Issues with signal w/ HD channels on Sky

No, but it could be something like dish orientation. Some channels are affected more than others by dishes being out-of-alignment.
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bwtw
Beginner
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Message 5 of 5

Re: Issues with signal w/ HD channels on Sky

Well atm I've booked in an engineer visit from Sky.

 

Hopefully that fixes it though I would think there is still some sort of issue on BT's end regardless if engineers are needed for multiple people to fix something that was a non-issue before BT started broadcasting their channels+took over ESPN! 

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