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jaybeetoo
Aspiring Expert
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Message 1 of 3

Keep being asked to enter a PIN for channel 430

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BT asked me to do a factory reset on my YouView box.

 

Since doing it, I keep being asked by Parental Controls, to enter a PIN every time I go to channel 430.  It doesn't happen on any other channel.

 

I have turned off parental controls and turned off PIN required to authorise payment but I'm still asked for a PIN on 430.

 

Any suggestions please?

 

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Distinguished Guru
Distinguished Guru
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Message 2 of 3

Re: Keep being asked to enter a PIN for channel 430

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Suggest you try again now .  I suspect that it will not ask for a Pin now.

 

I notice that the program scheduled (The Book of Manning) on BT Sport 1 between 6:30pm and 8pm is rated 18 on the guide. As it is before the watershed it would be expected that a PIN would be requested to allow viewing.

jaybeetoo
Aspiring Expert
657 Views
Message 3 of 3

Re: Keep being asked to enter a PIN for channel 430

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Thank you!
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