cancel
Showing results for 
Search instead for 
Did you mean: 
Poweruser
Aspiring Contributor
328 Views
Message 1 of 2

Message VMC020 - Not subscribed to BTSport - but I am !!

Hi,  Any help would be much appreciated. I've been an Infinity customer since January 2013, broadband and phone were the only products I took. When BTSport  started I registered to watch it on my desktop / laptop etc.

 

In September I decided to subscribe to BTVision + extra's + SKY 1&2. I've installed the BTVision box as per the manual and all FreeView channels + extra's + SKY 1&2 are all OK but no access to BTSport1 & BTSport2, it says I need to subscribe.

 

I've followed the help suggestions in the FAQ Help & Settings -> Settings Network etc but they haven't fixed the problem although I can still access BTSport on my laptop. Any idea's ??

 

Poweruser

0 Ratings
Reply
1 REPLY 1
Moderator
Moderator
305 Views
Message 2 of 2

Re: Message VMC020 - Not subscribed to BTSport - but I am !!

Hi Poweruser,

Welcome and thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.

Cheers

David

Community ModeratorDaveM
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply