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Shrey_A
Beginner
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Message 1 of 3

New Subscription "service not available"

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I have been trying to sign up for a new monthly subscription of BT Sport for a couple of weeks now. Everytime I finish entering my details and after entering my address (correctly), I  click on "Continue to payment". At this point a page pops up saying "Sorry, the service is unavailable. We are aware and fixing it now, so service should be available soon". But it's been this way for weeks. I'm really aching to watch some football. At this point I'm not sure what's going on. Please help.

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DarrenDev
BT Sport Expert
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Message 2 of 3

Re: New Subscription "service not available"

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Does your address have both a number and a name in the first line? We're aware of an issue with addresses in this format being rejected. Please choose the option to manually enter the address and then enter just the number in the first line. Then add any additional words in the second line before the rest of the address.
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Shrey_A
Beginner
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Message 3 of 3

Re: New Subscription "service not available"

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Cheers mate!
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