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keirik
Beginner
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Message 1 of 2

No BTSport on BT Infinity - and no help from BT

After paying to upgrade to Infinity, hardwiring my ethernet connection to my BTVision box and activating I still can't watch BTSport.

 

I have just been passed between 5 different BT departments all saying its not their rEsponsibility to help

 

Is there anything I can do?

 

(apparently there is an outstanding order on my account that stops anything being done - but no one can tell me what the order is for or how to fix it)

 

Really fed up with BT - AGAIN

 

Wish I'd never bothered - aND WILL DEFINTELY NOT BE RECOMMENDING bt TO ANYBODY EVER

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Moderator
Moderator
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Message 2 of 2

Re: No BTSport on BT Infinity - and no help from BT

Hi Keirik

 

I can have this investigated for you.

 

Send an email to us using the contact the mods link in my profile you will be able to click on this link in the section 'About Me'.

 

Thanks

 

Stuart

Community ModeratorStuartH
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