After being on the phone for three hours, I got bt to change my youview box for btvision box free of charge, yes I thought sports channels here I come, only to recieve a phone call from bt that even with a btvision box I wont be able to recieve said channels as my local transmitter is not up to it. Confused is a understatement. Anyone any info on this?
Not all TV transmitters carry all the channels. The main ones carry the whole lot, but some repeaters only carry the main channels.
BT Sport is on Multiplex 6 http://www.ukfree.tv/allchannelsmuxes.php so see if you can get any of the other channels on it.
the whole thing is a joke. Seemingly at rural BB customers. Not once until today has anybody mentioned that transmitters are a problem veiwing BTS.
I was told today that switching to btvision would sort the problem. Box was on its way then informed by BT that btvision wouldnt show channels because of the transmitter is a relay. **bleep** and elbow come to mind.
^Same problem; spent around 7hours yesterday resetting my kit, unplugging replugging, checking for faults, only today to find out BT Sport IS NOT available to me via Freeview aerial.
I was sold BT Vision, box and the monthly subscription entirely on the premise BT Sport could be received, this isn't the case of the BT caller not telling me by "forgetting" or "not checking" availability in my area. I specifically asked FIVE TIMES during my sign-up telephone call "you are certain i can get BT Sport with the set-up i have in my house; i.e via an aerial, on the post Code XXX and with the telephone number XXX" ... "yes 100% sure you can get it through your BT Vision on your TV using your Freeview aerial".
This summounts to misselling.
The transmitters are operated by Arqiva http://www.arqiva.com/tv/
It's anyone's guess whether Arqiva will ever bother rolling out full coverage to all the transmitters. The government has already sold off part of the TV frequency spectrum to the mobile phone companies, and is seriously considering selling off more. They are looking at shutting down the whole terrestrial TV system in the longer term, with the expectation that we'll all be watching over broadband or satellite by then.
surely after all the expenditure on the upgrade of transmitter sites to digital multiplex they arent going to ditch the lot?????