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Mazza3537
Beginner
373 Views
Message 1 of 7

No channels -tv guide is blank

I have an iPad 2 tried to use app on this only so far, app loads ok but once clicked onewatch live there is a blank screen where the programs should be. The slider moves left and right according to the time but there is no content to choose from.

Tried a few fixes none worked like the time change one for example.

Any ideas please?
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6 REPLIES 6
Mazza3537
Beginner
364 Views
Message 2 of 7

Re: No channels -tv guide is blank

Hmmm don't rush to help BT........ I'm only a customer
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Distinguished Expert
362 Views
Message 3 of 7

Re: No channels -tv guide is blank

If you go to Settings, General, Date&Time, what settings are shown?
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Mazza3537
Beginner
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Message 4 of 7

Re: No channels -tv guide is blank

Hi,

24hr time is on
Set automatically is off
Time zone London

I have tried the app with 24 hr off and set automatically on - with no success
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Distinguished Expert
333 Views
Message 5 of 7

Re: No channels -tv guide is blank

The settings on my iPad4 are

 

24-Hour Time  On

Set Automatically On

Time Zone London

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Mazza3537
Beginner
310 Views
Message 6 of 7

Re: No channels -tv guide is blank

Still no joy tried multiple combinations and this app still will not display the channel listings or play any kind of video!

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JanT
Aspiring Contributor
287 Views
Message 7 of 7

Re: No channels -tv guide is blank

Hi, Channel guide will not load all of a sudden, just says "Loading" but does not load. Thats on sport.bt.com using firefox. Was ok a couple of days ago. Can not see whats on. Works fine with IE. Any ideas would be most welcome Please. Thanks in advance for any help you may be able to give.

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