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simon1288
Contributor
1,257 Views
Message 1 of 7

No information available on EPG - sports channels

 

SS1, 2, ESPN and BT Sport show "No information available" all the time on the EPG. The only way to corect this is to reboot but after a few hours the EPG reverts to "No information available " again. This is getting REALLY annoying - is this problem going to be resolved any time soon? 

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6 REPLIES 6
Distinguished Guru
Distinguished Guru
1,254 Views
Message 2 of 7

Re: No information available on EPG - sports channels

How long have you had the Infinity service? I had that for a while, but just as it started getting on my nerves it went right and has been OK ever since.

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Distinguished Guru
Distinguished Guru
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Message 3 of 7

Re: No information available on EPG - sports channels

Scrub that. Is this any help?

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simon1288
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Message 4 of 7

Re: No information available on EPG - sports channels

Thanks for the reply - sorry, it maybe me but I couldn't see anything in that other discussion which was relevant.

 

I don't have Infinity btw, I'm on copper multicast.

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jon_jhs
Newbie
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Message 5 of 7

Re: No information available on EPG - sports channels

im on fibre and get the same problem on the sports chans intermittently it must be a network issue and nothing with your kit or line, i think theres an issue with the info not being broadcast

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simon1288
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Message 6 of 7

Re: No information available on EPG - sports channels

 

The no information problem is there all the time for me - had an update last week but it hasn't helped at all.  Last night I had blank spaces on the EPG as well.   It's also annying that the BT Sport phone app doesn't carry any broadcast schedules.

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simon1288
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Message 7 of 7

Re: No information available on EPG - sports channels

 

EPG info on the Sports Channels reappeared last night.

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