cancel
Showing results for 
Search instead for 
Did you mean: 
Gran
Beginner
215 Views
Message 1 of 4

No live channels on BT app

Go to solution

All my live channels have gone BT app. Can still play on demand, etc. But no live BT channels

0 Ratings
Reply
3 REPLIES 3
Moderator
Moderator
196 Views
Message 2 of 4

Re: No live channels on BT app

Go to solution

Hi @Gran,

I'm sorry to hear you can't access the channels.

Can you please get in touch with our BT TV chat team at the following link: BT TV Chat?

They should be able to check your account and find out what's happening.

Thanks

DanielS

0 Ratings
Reply
Highlighted
Gran
Beginner
188 Views
Message 3 of 4

Re: No live channels on BT app

Go to solution

Thanks Daniel. They were missing for over 24 hours and I removed the app, re-installed and then logged in again and they have magically reappeared. 

Moderator
Moderator
185 Views
Message 4 of 4

Re: No live channels on BT app

Go to solution

Hi @Gran,

You are very welcome. I'm happy to hear that they are all back up and running for you. Thank you for letting the rest of the Community know what resolved it for you.

If you ever need help in future please feel free to post on the Community.

Thanks

DanielS

0 Ratings
Reply