I've recently joined BT with Fibre 2 broadband and BT Sport through BT TV. My services went live on May 18.
There are a few issues I've been having since placing the order.
Firstly, when I try and use BT Sport app, it is not recognising an active Sport subscription on my account when I log in. The Sport channels are working perfectly fine through the BT TV box.
Secondly, when log in to MyBT, I get the message that there are no accounts I can manage. Basically none of my services are linked to my BT ID.
Thirdly, I am not able to claim the joining reward. Each time I click on it link I was emailed and log in, I get an error to try after some time.
Any help on getting these issues resolved would be really appreciated.