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Newbie
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Message 1 of 2

Not logging in

I bought the BT Sport month pass and made a new BT ID with my email address.

 

I have downloaded the app both on my phone and Xbox One and it is not letting me log in on either of them despite putting in correct details.

 

EDIT: on the phone app I am getting error ID006

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Moderator
Moderator
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Message 2 of 2

Re: Not logging in

Hi @ChambersM, sorry you can't access the BT Sport service. Please check out the error code at https://www.bt.com/help/bt-sport/errors-on-the-bt-sport-app-on-smartphones-and-tablets and follow the steps. Post back and let us know how you get on.

cheers

John

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