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gilera
Contributor
413 Views
Message 1 of 5

Player stops at Advert breaks

Does anyone know what can cause the player to stop streaming when the advert breaks come on. I have to refresh page and reselect the player each time.

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4 REPLIES 4
BT Sport Expert
BT Sport Expert
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Message 2 of 5

Re: Player stops at Advert breaks

Hi gilera

Are you running any ad blocking software?

If so try turning that off - pls post if that doesn't resolve it
Community ModeratorJamesD
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gilera
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Message 3 of 5

Re: Player stops at Advert breaks

Yes i do run an adblocker, will try turning it off at weekend moto GP and see what happens, thanks.
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BT Sport Expert
BT Sport Expert
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Message 4 of 5

Re: Player stops at Advert breaks

For your info, we are looking to workaround this - so that you can have ad blocking and stream BT Sport at the same time. I'll reply when we've managed to sort that out but until then I suspect for big events you will have to disable ab blocking 

 

Aplologies for the inconvenience in the meantime!

 

James

Community ModeratorJamesD
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gilera
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Message 5 of 5

Re: Player stops at Advert breaks

Thanks for taking an interest.

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