Hi I am having this problem too. I tried all the things like restarting the box etc. What information do you need?
Hi @Wayhev welcome to the forum and thanks for posting. Sorry to hear that you are having a problem accessing the players on BTTV. Do you get any error code showing when you try to access them?Are you connected from the hub to the BTTV box with Ethernet cable or powerline adapters?
Post back and let us know and we'll be happy to help you further.