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Newbie
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Message 1 of 2

Re: Can't use the BT TV app or log in online to watch BT TV

I am getting the same issue; can log into BT Sport ok but when trying BT TV get AJ931 on iphone app or WJ931 on PC 

 

Any ideas please?

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Aspiring Contributor
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Message 2 of 2

Re: Can't use the BT TV app or log in online to watch BT TV

You need to ring them.its an account setup issue. Took me ages to sort but one guy who listend to what I said sorted it straight away. Most just pass you on.
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