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Colin_London
Recognised Expert
329 Views
Message 11 of 12

Re: Retail Youview+ box and BT Sport - pls clear up once and for all!

BT sales operatives training has always been non existent wrt BT Player on retail boxes. It's a rare request and almost certainly not on the script. I can only suggest getting them to bring the web page up on their screen whilst talking to them, and if they are still confused because it's not on their script insist on speaking to someone higher who understands the complexities.
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Regsy
Aspiring Contributor
327 Views
Message 12 of 12

Re: Retail Youview+ box and BT Sport - pls clear up once and for all!

tried, talked to supervisors and about 4 different departments, all completely useless !

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