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l-bs
Beginner
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Message 1 of 5

Return equipment

Hi, can someone help with regard to returning some equipment please? 

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4 REPLIES 4
DarrenDev
BT Sport Expert
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Message 2 of 5

Re: Return equipment

Does this article provide enough help?   How to return and recycle your BT equipment for free | BT Help

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l-bs
Beginner
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Message 3 of 5

Re: Return equipment

Unfortunately not, the Google search I did showed the same result but on searching the pages there is no link to click once you’ve logged in.

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DarrenDev
BT Sport Expert
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Message 4 of 5

Re: Return equipment

Agreed - I've searched high and low and can't find the link that the article refers to. Guess it hasn't been updated in a while.
I'd recommend using the live chat option on the BT web site to request a bag instead.

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DavidM
Moderator
Moderator
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Message 5 of 5

Re: Return equipment

Hi @l-bs and welcome.

I'm sorry you're having problems getting a returns bag. I'll be happy to sort this for you. I'll drop you a private message now so you can get in touch.

Cheers

David

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