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Oddy
Aspiring Contributor
545 Views
Message 1 of 6

Sky Q with BT broadband, won’t let me get BT Sport on order page

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I have cancelled my bt tv and kept my fibre with bt, I want to add bt sport to my sky q box but it won’t let me order on the website says there is no promotion I can move to.

How can I order it as we are on holiday and I need to sort it for Tuesday when we return so I can see the Liverpool game

Thanks

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5 REPLIES 5
-Richie-
Expert
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Message 2 of 6

Re: Sky Q with BT broadband, won’t let me get BT Sport on order page

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Are you currently going through the 30 day cancellation notice for ceasing BT TV ? If so you'll need that order to close before you can add BT Sport on Sky, until it ceases though you can still watch the content, including BT Sports on BTTV if that was what you had.

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Oddy
Aspiring Contributor
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Message 3 of 6

Re: Sky Q with BT broadband, won’t let me get BT Sport on order page

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Bt tv should have stopped about the 10th, previously it said couldn’t complete while there was an open order but now comes up with no upgrade available when I try to order with my sky viewing card number 

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Sky Q with BT broadband, won’t let me get BT Sport on order page

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Try phoning bt options and see if they can add to your bt broadband package so you can watch on sky that's how I watch it
0800800030


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Oddy
Aspiring Contributor
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Message 5 of 6

Re: Sky Q with BT broadband, won’t let me get BT Sport on order page

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Is there a no. to call from abroad as we are in Fuerteventura till Tuesday, get back home just in time for the game hopefully
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Oddy
Aspiring Contributor
490 Views
Message 6 of 6

Re: Sky Q with BT broadband, won’t let me get BT Sport on order page

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Sorted hopefully, phoned up took 5 minutes waiting for a message from home now to confirm its working

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