Hi. My sky go app will not play channels when I am
on my home wifi. It says that I am watching in a different country.
The app works fine in a different house on a different wifi. Any ideas??
Is anyone running a proxy server or VPN?
I don’t think so. I’ve just had bt installed and connected the device to it to watch skygo.
Try restarting the hub, it should pull through a new IP address
I tried that twice today but still doesn’t work
And you're sure you're not using a VPN? What device is this from?
Hi, it’s on an Amazon kindle
It looks as though the Sky Go app isn't officially available on Amazon Kindle. Have you side loaded it?
I just downloaded it from the kindle App Store. It works fine at my friends house, who also has bt internet. Just doesn’t work at my house
I've just been reading through the Sky forums and lots of people are having the same problem across different ISP's and the common denominator seems to be a VPN that's embedded in antivirus software. In most cases this is Norton antivirus. It also doesn't seem restricted to Kindle