I have the VIP package and recently bought a new 4K tv. I have tried to activate my BT Sport Ultimate but I get the error code BTP-11169. I search the code and it does not exist. I have a 4K you view box, a 4K tv, the right package and my speeds are 50meg. Why can I get it working.
The channel is available on my package as I am on the VIP package and there is no update available. Like I said I am on the correct package, have the right speeds, right box and right tv