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Newbie
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Message 1 of 5

Suspend/refund BT sport When paid through sky

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My father has BT sport on his sky box.

His sky Sports subscription has been paused, but he can’t apply for the BT sports credit as he doesn’t have a BT account number. 

how can he get the BT sport credit applied ? 

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Suspend/refund BT sport When paid through sky

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Who does your father pay for BT sport. If SKY have you asked sky about the refund for BT sports?



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Distinguished Guru
Distinguished Guru
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Message 3 of 5

Re: Suspend/refund BT sport When paid through sky

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if @Rolya  the  payment for your BT sport is directly with Sky then you should follow their processes.

For example

https://www.sky.com/shop/tv/sports/pause?DCMP=ilc-skycom:ec_pause_sports

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Newbie
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Message 4 of 5

Re: Suspend/refund BT sport When paid through sky

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Spoiler
So the published  text has been updated since we first looked, it did not include a comment about BT sport. Assume it’s been updated since BT sport announced their process.



cheers. 
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Aspiring Expert
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Message 5 of 5

Re: Suspend/refund BT sport When paid through sky

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@Rolyawrote:
Spoiler
So the published  text has been updated since we first looked, it did not include a comment about BT sport. Assume it’s been updated since BT sport announced their process.



cheers. 

It was changed a couple of days after BT's announcement. Bit of a bonus at this difficult time getting sports content from Sky & BT for free 😀 I've found plenty to keep me occupied so far.

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