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Onlyhey
Newbie
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Message 1 of 2

Swapping sky viewing card for BT Sport

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I'm having difficulty speaking to someone who knows how to do this.

 

When I set up BT Sport I used the wrong viewing card number (both are mine, I have multiroom).  I can't seem to get past the voice recognition menu to get to someone who can help, and when I do speak to someone I'm given a different number and the circle continues!  Very frustrating.  Am unable to do it online, it tells me to dial another number.

 

Can anyone help?!

 

Thanks

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Onlyhey
Newbie
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Message 2 of 2

Re: Swapping sky viewing card for BT Sport

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Not very helpful for anyone searching for a similar issue, but I managed to "speak" to someone on the Chat to Adviser option.  The issue is because I have an o/s order on my account so I have to try in a few days once that is complete.  Will come back here if I still have issues but for the time being this is resolved.

 

 

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