When I start a BT sports app stream, the picture is green, runs for a few seconds then closes with the above message.
Works fine on my Samsung galaxy s3, my Google nexus tablet but not on my android box.
It was running fine until a recent update then this.
Hugely annoyed and disappointed as yet again BT are letting me down.
Please advise of a fix.
Solved! Go to Solution.
Sorry about the delay getting back to you. I'm afraid we don't offer support for the BT Sport app on android boxes.
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Thanks for the reply, not to worry, my pc and laptop still work.
I had the same problem, and the same as you, received no support from BT, not even a reply to an email I sent them!
My workaround was to remove BTSport, then download an older version:
It works on my sumvision box, but remember to disable auto update :-).
PS Baffled how BT don't support android boxes, when it is the same as an android phone but without the mobile bit, just wifi?