When I start a BT sports app stream, the picture is green, runs for a few seconds then closes with the above message.
Works fine on my Samsung galaxy s3, my Google nexus tablet but not on my android box.
It was running fine until a recent update then this.
Hugely annoyed and disappointed as yet again BT are letting me down.
Please advise of a fix.
Solved! Go to Solution.
Sorry about the delay getting back to you. I'm afraid we don't offer support for the BT Sport app on android boxes.
Thanks for the reply, not to worry, my pc and laptop still work.
I had the same problem, and the same as you, received no support from BT, not even a reply to an email I sent them!
My workaround was to remove BTSport, then download an older version:
It works on my sumvision box, but remember to disable auto update :-).
PS Baffled how BT don't support android boxes, when it is the same as an android phone but without the mobile bit, just wifi?