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Newbie
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Message 1 of 3

Trying to cancel my subscription to BT sport

I’ve been trying to cancel my BT sport subscription. Looks like BT have no online option to cancel but advise to call 08007831401. I can’t get anyone to answer the phone 😡.

I suspect if I chose an option to upgrade or was a new customer the call would be answered very quickly!

i did check the ‘make a complaint’ option and phoned that number which was then routed through to the number above and I’m back in the Q! 

if Nobody picks up the phone. I’ll cancel everything. ‘If I can get through’!!!!

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Trying to cancel my subscription to BT sport


@Chris34 wrote:

if Nobody picks up the phone. I’ll cancel everything. ‘If I can get through’!!!!


This is a customer help customer forum and you post does not go to BT

try the customer service number 150 or 0800800150 from mobile



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Expert
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Message 3 of 3

Re: Trying to cancel my subscription to BT sport


@Chris34wrote:

I suspect if I chose an option to upgrade or was a new customer the call would be answered very quickly!


Actually no, sales teams handle new customers, upgrades and cancellations.

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