Hello everyone. I'm new on bt. I have a problem. I have big sport channels including sky sport. But i can't watch sky sport. I chat with an agent and he says i have still open order, maybe that's the impacted my problem. But i have everything and i connected all stuff. I try to call the bt so many times and i hold the phone more than an hour but no one picked up. How can i fix my problem?
Hi @Peter1985 welcome to the forum and sorry that you cannot view all the channels you should be able to watch on the Big Sport package. If you can get through on a call you should be able to get this fixed quickly. If you are still having difficulty getting through I've sent you a Private Message with details on how to get in touch with the Mod team and we'll be happy to help you.