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Beginner
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Unable to Access BT Sport

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I recently upgraded my broadband to Halo and decided to get a BT Mobile Sim at £15 a month. Part of this deal was access to BT Sport. 

When trying to login to the BT Sport app, after adding the BT Sim Card, I have received an error message of ID006.

Can someone explain what this means and fix the issue?

Best Regards,

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Message 2 of 3

Re: Unable to Access BT Sport

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A number of subscribers have posted about the same error - for example this thread

One of the Moderators may be in a position to help - if so no doubt they'll reply and ask you for any further detail if necessary.

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Re: Unable to Access BT Sport

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Hi @Catwright7 welcome to the forum and thanks for posting. Have you added the BT Sport to your mobile? If not please place the order at https://www.bt.com/mobile/sport and once the order completes it will work ok.

cheers

John