cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ddss1
Beginner
904 Views
Message 11 of 15

Re: Unable to cancel as can't get through

Go to solution

I don't think they can T&C themselves out of it! Let's hope they sort it out

0 Ratings
Reply
gg30340
Distinguished Sage
Distinguished Sage
902 Views
Message 12 of 15

Re: Unable to cancel as can't get through

Go to solution

Time will tell but I know what I would do and it ain't sending a letter.

0 Ratings
Reply
ddss1
Beginner
887 Views
Message 13 of 15

Re: Unable to cancel as can't get through

Go to solution

Good for you. I'm not suggesting you or anyone sends a letter - tel call, if possible is still the quickest and cleanest.

I am saying BT is not above the law in the long run if anyone is willing to go that route and the extra 'hassle' that entails. But for some that might be preferable to paying BT for months on end as some type of hostage.

0 Ratings
Reply
geofflit
Aspiring Contributor
781 Views
Message 14 of 15

Re: Unable to cancel as can't get through

Go to solution

Miss BT your still scaremongering.

If you have evidence, ie a letter, that you have informed a company that you wish to cancel and they fail to act I'm sure you are well within your right to cancel your direct debit

0 Ratings
Reply
RetroBounty
Beginner
766 Views
Message 15 of 15

Re: Unable to cancel as can't get through

Go to solution

Have tried every available contact number and still didn't get through. I have been unable to view any sport on my sport package and as such feel that all customers should get a refund and the payment stopped for this service. Other providers have done this so it is not an unacceptable request.