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MajorNibbles
Beginner
434 Views
Message 1 of 6

Unable to swap sky card to sky q number

Hello,

I am having trouble swapping my bt sport from one sky number to another. I have tried multiple times and it says the card number doesn't exist!

Any help would be greatly appreciated.

Thanks,
Paul
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5 REPLIES 5
Moderator
Moderator
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Message 2 of 6

Re: Unable to swap sky card to sky q number

Hi @MajorNibbles Sorry you are having a problem trying to swap your Sky Card number over. 

 

May I ask if this is due to an upgrade or home move of your service? Or is it just that Sky have issued you with a new up to date card?

 

Cheers

John

 

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MajorNibbles
Beginner
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Message 3 of 6

Re: Unable to swap sky card to sky q number

Hi John,
It's due to a new box that I want to put my bt sport onto, I left sky and have now gone back to them.
Thanks,
Paul
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Moderator
Moderator
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Message 4 of 6

Re: Unable to swap sky card to sky q number

Hi @MajorNibbles Thanks for posting back to clarify that.

 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

 

PS please include the new Sky card number and your address when completing the form. 

Thanks
John

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Chrishorne07
Beginner
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Message 5 of 6

Re: Unable to swap sky card to sky q number

I have the same issue, can you please help?
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Moderator
Moderator
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Message 6 of 6

Re: Unable to swap sky card to sky q number

Hi @Chrishorne07

 

Send us your details using the contact the mods link in my profile and we'll help with this.

 

Cheers

 

Stuart

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