I recently downloaded the BT TV app to watch live TV anywhere on my ipad.
I have the BT TV essentials package
The app download was successful, however I appear not to be able to watch even freeview channels live.
I select LIVE TV LISTING, which brings up all the freeview channels and programs.
If I select one (eg BBC 1) I get a menu saying do I want to record program or series, or to watch live tune my set box to Channel 1!
If I select the RECORD option I have to log into BT, then my ipad pairs with the set box and effectively becomes a remote control to allow me to set a recording.
At no point do I get to see live TV on my ipad.
This morning I hae spent an hour on the phone to various BT departments asking how to use the app to watch live TV.
I have been told conflicting information that I should at least be able to watch Freeview channels live using my Essentials TV package, or that I need to upgrade (but nobody knows to what!)
No one I have spoken to at BT appears to be familiar with how to use the app or requirements to use it.
Surely it cannot be that difficult - hopefully someone can confirm if my package will allow me to watch TV live, or what set up I need!!
Any help appreciated,
Solved! Go to Solution.
Yeah stupidly the live stuff is only what you’ve subscribed to.... Anything free you can’t play 🤔🤔 Go figure lol