VC089 in web browser

[tomsmith11]

can you help i have the latest browser but I'm still getting this error code VC089:In order to get the best experience on BT Sport, please upgrade your browser to the latest version. 

there s no support for it

[DarrenDev]

Which browser is it?

[tomsmith11]

first it was chrome but then I tried firefox and it was the same issue

[DarrenDev]

What URL is in the address bar when you're seeing that message?

[tomsmith11]

https://www.bt.com/sport/watch/live-now/bt-sport-1

[DarrenDev]

I've asked the lead dev for that app to see if he has any ideas.
One thought from me - are you using any products that could be manipulating what the site sees your browser as? Any browser extensions? Or privacy products?

[DarrenDev]

This forum shows that you're using Chrome v84 on a Mac to post these messages - BT Sport needs a minimum of v89. Are you able to update?

[oniontwelve]

IM GETTING EXACTLY THE SAME PROBLEM

IVE TRIED ABSOLUTELY EVERYTHING TO CORRECT THIS

UPDATE AFTER UPDATE AFTER BROWSER AFTER BROWSER 

ACCORDING TO TECH SUPPORT THIS CODE DOESNT EXIST!!

REALLY ANNOYED AS IVE JUST SIGNED UP FOR BT BROADBAND/BT TV/NOW TV(FOR SKY SPORTS) FULL PACKAGE FOR FOOTY FOR £74 A MONTH!!!! 

IVE BEEN MESSING ABOUT SINCE 10AM TRYING TO WATCH MAN UTD GAME 

WHICH SOUNDS (ON THE FFFING RADIO!)  LIKE ITS GAME OF THE SEASON ALREADY

REALLY REALLY NOT HAPPY 😞 

[DarrenDev]

What browser version are you using?

[oniontwelve]

RUNNING LATEST VERSION OF SAFARI AND FIREFOX 

I DIDNT HAVE THIS PROBLEM IN PREVIOS SEASONS

REALLY FFFING ANGRY AS IVE MISSED THE FIRST MAN UTD GAME 

ITS EASIER BY FAR TO WATCH THE FOOTY ILLEGALLY 

BT TAKIN THE PI*S