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craig851
Beginner
323 Views
Message 1 of 9

Vc089 code but my browser is updated

My bt  sport on my smart tv through browser is saying i need to update my browser but ive got the later one... what do i do?

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8 REPLIES 8
Carlusha
Recognised Expert
314 Views
Message 2 of 9

Re: Vc089 code but my browser is updated

Try another browser or, better still, while the app is still available, download the BTSport app to your TV.

DarrenDev
BT Sport Expert
307 Views
Message 3 of 9

Re: Vc089 code but my browser is updated

The browsers on Smart TVs are usually very basic, and don't support the features required to play BT Sport. The message telling you to update means that the browser isn't capable. If it's a Samsung TV then install the app. For any other brand, I'm afraid you'll need to connect a supported device to it.

craig851
Beginner
272 Views
Message 4 of 9

Re: Vc089 code but my browser is updated

Thankyou
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craig851
Beginner
268 Views
Message 5 of 9

Re: Vc089 code but my browser is updated

Its only just started to do it. I used to be able to watch it on my tv  

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DarrenDev
BT Sport Expert
263 Views
Message 6 of 9

Re: Vc089 code but my browser is updated

The requirements changed for this football season - our new contracts with the football leagues have meant we've needed to introduce content protection across all platforms. Unfortunately the basic browsers found on most TVs don't support any content protection options.
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craig851
Beginner
253 Views
Message 7 of 9

Re: Vc089 code but my browser is updated

So obviously im guna cancel my subscriptions then but thankyou for your help

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DarrenDev
BT Sport Expert
248 Views
Message 8 of 9

Re: Vc089 code but my browser is updated

Devices to connect to your TV to watch BT Sport are available from as little as £30, but you are of course welcome to cancel (subject to whatever contract you're in).

craig851
Beginner
236 Views
Message 9 of 9

Re: Vc089 code but my browser is updated

I cnt get bt because ive got a late payment on my account wich has been payed... and they cnt reconnect me till its gone off the system... but they dnt know when that will be

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